Knowledgebase: Information Technology
Auxiliary Passwords
Posted by COMO Jan Robert Munroe on 24 January 2012 09:58 PM

The following passwords are in common use by Auxiliarists...

FYI: The following passwords are in common use by Auxiliarists...

(1) Your “Member Zone Password” is required for access to many Auxiliary websites. These include the AuxDirectory, ShopAuxiliary, the National Testing Center (NTC), the Auxiliary Online Classroom and other Auxiliary Websites. To obtain or replace your Member Zone Password, go to the AuxDirectory ( and click on "Obtain or Change Password."  You will be asked for your Auxiliary member ID and your email address. (Make sure you use "Tab", not "Enter" as you navigate that web page.) You will then be sent a validation email which will time-out in 15 minutes. (Check your Junk/Spam email folder, if necessary.) Responding to that validation email confirms that your email address is still valid and completes the process. If you miss the 15 minute window, simply repeat the process, generating a new validation email, and a new time limit.

(2) The Auxiliary Learning Management System (AUXLMS) is a Coast Guard (non-Auxiliary) controlled site which contains the online “Core Training” and some optional courses.  The AUXLMS "Username" is our primary email address in AUXDATA, which cannot exceed 31 characters. For the initial password, click on "I forgot my password." AUXLMS passwords are 14 or more characters. (Allow for a delay for new members being added to the AUXLMS.)

(3) The Help Desk (Support Center), uses commercial software, so a separate login procedure is used.  You are automatically registered when you open your first Help Desk ticket.  A temporary password is sent to you in an automated reply. This password ONLY applies to the Help Desk.

Updated on 30 April 2020 by BC-UMH

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