Knowledgebase: AUXDATA II
AUXDATA II Account Activation – Mobile Devices
Posted by Harry Dyer on 30 April 2020 08:27 AM

AUXDATA II Account Activation – Mobile Devices

 To set up the Salesforce Authenticator app for your mobile device, go to your app store and look for the Salesforce Authenticator app.

 The recommended app is called “Salesforce Authenticator”, which can be downloaded from the Apple or Android app stores. More information is available at

https://www.salesforce.com/solutions/mobile/app-suite/security/

 Follow the instructions to download the app.

  • Click on “Add an Account” at the bottom of the screen.

 You will be directed to enter a pass phrase on your browser where you are logging in or scan the QR code displayed on that page.

  • At this point, you will be prompted to enter your phone number.

 Once you enter your phone number, you will get a text message to verify your phone number for the authenticator app; click on the link provided in the text message.

  • You will then be prompted to enter a 4-digit passcode for account restoration when/if necessary.

 When prompted on the AUXDATA II login screen, open the authenticator application on your

phone and use the 6 digit number displayed in the app.

  • The number will time out so make sure the count-down circle is green when you enter the number.
  • If the number does time out, just enter the number generated.

 Once you have set up Salesforce Authenticator, you will receive an email indicating you set up a new authentication method.


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