Knowledgebase: Member Training
My NTC Test Scores Show Up in AuxOfficer/AuxDirectory, but Not in AuxData/AuxInfo
Posted by COMO Jan Robert Munroe on 09 October 2012 03:37 PM

My National Testing Center (NTC) Test Scores Show Up in AuxOfficer/AuxDirectory, but Not in AuxData or AuxInfo

After you take an online test at the Auxiliary's National Testing Center site (NTC), your test results will immediately be available in AuxOfficer/AuxDirectory if you visit your own member record. This is because AuxOfficer draws these results directly from the NTC database.

However, it may take up to two weeks before the same results can be viewed in AuxInfo, or appear in AuxData. The delay results from the fact that test results are only electronically shipped from NTC to AuxData weekly, and AuxInfo is only updated from AuxData weekly, at a different time. Two (2) weeks delay is a worst-case estimate, based upon the most unfavorable timing of these two events.

If, after a month, your test scores have not appeared in AuxInfo but DO appear in AuxOfficer, submit a help desk ticket in the "National Testing Center (NTC)" category, giving very specific information: Name of test, date taken, text showing in AuxDirectory, your name and member ID, etc.

(Source: ANACO-IT)

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