RSS Feed
Latest Updates
Jun
14
IMPORTANT NOTICE
Posted by Jan Robert Munroe on 14 June 2013 10:41 PM

IMPORTANT NOTICE:

The Auxiliary's National Help Desk is set up to answer queries about the Coast Guard Auxiliary that members of the Auxiliary have not been able to have answered by Coast Guard and Auxiliary reference materials (e.g., web sites, manuals, instructions), Auxiliary parallel staffing, and the Auxiliary chain of leadership and management.

It is also used to submit comments directly to the IT Group about Auxiliary Websites, including typos, bugs and other errors.

Complaints, requests for investigation, and any personal matters dealing with recognition or administrative discipline will not be acknowledged. Such matters must be submitted to and handled through the appropriate Auxiliary chain of leadership and management.


Read more »



Jan
19
AUXLMS Assistance
Posted by Jan Robert Munroe on 19 January 2013 03:10 PM

For technical assistance on the Coast Guard's new Auxiliary Learning Management System (AUXLMS), check our Knowlege Base article.

If you can't find your answer on the Knowledge Base, open a Help Desk ticket in the "T-Training" category. When you select that category, sub-categories appear; choose "AUXLMS".

Please be as detailed as possible in describing your problem.


Read more »



Nov
6
Welcome
Posted by Dale Crow on 06 November 2011 09:28 PM

Hello,

There is no need to register to submit a ticket.  When you submit a ticket it will automatically register you.  

If you are not a member of the U.S. Coast Guard Auxiliary please use the General Support option.  

Members of the U.S. Coast Guard Auxiliary select the option that best applies.

Thank you for using our National Help Desk and Knowledge Base!


Read more »




Help Desk Software by Kayako Resolve